Richa Malhotra is a Professional Certified Coach (PCC) who helps leaders and teams navigate change with clarity, intention, and resilience. Drawing on more than 20 years of experience in financial services and technology, she brings firsthand insight into the pressures of fast-paced, high-stakes environments. Richa began her career as a product manager at Dell before leading global marketing initiatives at Citibank, where she oversaw product launches, brand strategy, and customer experience efforts. Her coaching centers on self-awareness, emotional intelligence, and purposeful leadership, supporting clients as they manage transitions, build confidence, and strengthen communication. Richa holds an MBA from the University of Texas at Austin, a Certificate in Professional Coaching from NYU, and a Certificate in Team Coaching from Brown University. She is deeply committed to helping leaders thrive amid uncertainty and to creating cultures where collaboration, authenticity, and thoughtful decision-making can flourish.